QuickBooks is an always-in-demand accounting software worldwide, used by many small and mid-sized businesses, SMEs, and entrepreneurs. This software helps in simplifying the accounting process even for non-technical users. QuickBooks helps organizations to manage their accounting data in multi-user mode, saving quite a lot of time and hard work.
QuickBooks Error 1328 usually springs up while updating, installing, or while uninstalling the QuickBooks. The error starts popping-up on the laptop or desktop screen, and starts irritating users.
What is QuickBooks Error 1328?
While using QuickBooks some users see the pop-up showing QuickBooks Error 1328, which ordinarily occurs when a user tries to install the updates or uninstall and repair the QuickBooks program.
Possible causes behind QuickBooks Error 1328
In simple words, the reasons that triggers the QuickBooks Error 1328 would be installing any different version of QuickBooks with a different license number, and the .tmp file in the config.msi folder preventing QuickBooks from finishing the updates.
Key points behind the Error:
1. If you have got invalid entries in Windows registry files.
2. Ransomeware or malware attack.
3. The program got corrupted while downloading.
4. Improper installation.
5. Unstable power supply.
6. Unstable network connection while downloading and installing the software.
Symptoms of QuickBooks Error 1328
You may see the following symptoms if QuickBooks Error 1328 occurs:
1. The system won't be able to update the software.
2. User won't be able to install or uninstall QuickBooks.
3. QuickBooks Error 1328 display in pop-up form.
4. Operating system becomes sluggish and quits frequently.
5. Software response time becomes higher.
Method To Getting Rid of QuickBooks Error 1328
Getting get rid off of these kinds of errors wasn't always easy but we can try to solve the error. Below we have given the complete solutions to solve and rectify the QuickBooks Error 1328. Simply follow the given steps:
Method 1:- Find the config.msi file
1. Open the file manager
2. Double-click on Local Drive(C).
3. Now locate the "Show hidden files and folder" option:
>To do this Click on "Tools" and select the folder.
>Now, in the view tab, select the show "Hidden Files and Folders" option.
>Select "Show Hidden files".
>Click on Apply and then OK.
4. Now you need to enable the "Show protected OS files" option:
>Click on Tools, and select the "Folder" option.
>On the view tab, un-check the box stating "Hide protected OS files".
>Click on Apply and then OK.
5. Now, search for the file name "config.msi".
6. Right-click on the file and select Rename.
7. Add (old) at the end of the file name and press enter.
8. Now hide the all protected system files and folders again.
Method 2:- Use Registry Repair Tool
1. Use the Windows Registry Repair Tool and try to repair any damaged registry entries related to the QuickBooks program.
2. Also to rectify any Ransomeware or malware use antivirus software to make the system free from infections.
3. Delete the unwanted files and junk files from your system.
4. Reinstall the windows drivers in the system.
5. Then, uninstall and reinstall the QuickBooks Software.
Method 3:- Install QuickBooks using Clean Install Tool
Sometimes QuickBooks desktop function might get damaged and simple reinstalling doesn't correct the issue. You may need to uninstall the QuickBooks desktop program for windows and rename the last installation folder left and then reinstalling the QuickBooks Desktop program. This is known as QuickBooks clean installation process.
Step-1: Uninstallation of QuickBooks Desktop
1. Press the Windows + R key to open Run Command.
2. Type control panel and press enter.
3. Go to "Programs and features".
4. Click on the "uninstall a program" command.
5. From the list, select QuickBooks, then choose to uninstall/change.
6. Now follow the on-screen prompts to complete the uninstallation process.
Step-2: Rename the installation folder
1. Open the file manager.
2. Double-click on Local Drive(C).
3. Navigate to the QuickBooks installation directory and rename each folder by adding 'old or 'damaged' at the end of the folder name (which helps you in recognizing the folder in order to create a new one)
Step-3: Reinstall QuickBooks with Clean Install Tool
1. Download "QuickBooks Clean Install Tool File".
2. Open "QuickBooks_Clean_Install_Utility.exe".
3. Accepts the license agreement.
4. select the Version of your QuickBooks, and click on continue.
5. When it shows QuickBooks is now ready to install. Install it to the default directory.
Step-4: Download Windows Updates
After clean installation, QuickBooks needs some components to run easily, which helps in improving the software performance. Install the necessary components such as .NET Framework, MSXML, and C++. After installing the needed components reboot or restart the system, then open the QuickBooks desktop program to see if the issue has been solved.
We hope that the above-discussed solutions helped you in solving the QuickBooks Error 1328, but sometimes fixing these kinds of issues could be a complex process. However, if you like to talk to one of our certified QuickBooks experts for troubleshooting help, give us a call at (844)-888-4666.
