Why Trust Me On This

I’ve spent years advising local businesses and property managers on how to keep their spaces clean, safe, and client-ready. That includes everything from vendor selection to maintenance planning. I don’t take cleaning recommendations lightly, especially for offices, clinics, or high-traffic businesses where appearance and hygiene matter.

I’ve reviewed dozens of services in the Scranton area, compared what they offer, and looked at how they operate. I’m not affiliated with any of them, but I know what makes a cleaning company reliable and worth your time.

That’s how First Call Cleaning stood out.

How I Chose Who to Recommend

I looked at key things that actually matter to business owners and homeowners in Scranton, PA:

First Call Cleaning checks all those boxes, and then some. They’re not just licensed and insured, they’re also OSHA certified. That’s a detail many companies don’t bother with, and it matters if you run a medical facility, school, or restaurant.

What You’ll Get Out of This

If you’re tired of inconsistent cleaning, unreliable scheduling, or being stuck in long contracts with national franchises, I’ll walk you through why I believe First Call Cleaning is the better choice. I’ll also break down what makes them stand out and how you can make the most of their services.

The Scranton Cleaning Scene: What to Watch Out For

Most cleaning companies in the area offer the basics. General janitorial work, maybe carpet cleaning, maybe some residential offerings.

But that’s not enough if you’re running a high-traffic business or have specific standards to meet.

The issue I’ve seen over and over again is inconsistency. A company will start strong, then slowly taper off, sending different people every week, skipping corners, and rarely following up. You end up managing the cleaners instead of focusing on your business.

That’s where First Call Cleaning makes a difference.

What Makes First Call Cleaning Worth Looking Into

First, their local presence in Scranton isn’t just a satellite setup. They serve neighborhoods like Green Ridge, Hill Section, Downtown, and West Side with a full-time, trained staff. That includes both residential and commercial cleaning services.

Second, they build personalized cleaning plans. You’re not stuck with a preset package that includes stuff you don’t need. If you just want bi-weekly office cleaning with basic trash removal and floor care, that’s what you’ll get. If you need deep sanitizing for a dental office or after-hours service for a retail space, they’ve got it covered.

Third, pricing is competitive and clear. Their commercial rate for small offices—$200/month for once-a-week cleaning under 1,800 sq. ft.—is one of the most reasonable I’ve seen. And they’re not shy about it. They’ll give you a written quote after a walk-through and even offer to beat competitor estimates.

Where First Call Cleaning Stands Out

What separates them from everyone else I’ve looked into is how they manage their staff and quality control.

Every cleaner goes through background checks, screening, and training before they get sent out. Then there’s oversight. Supervisors check in regularly and they offer a 24-hour correction guarantee if anything’s missed. That’s real accountability, not just empty promises.

They also use eco-friendly cleaning products that are safe for pets, kids, and allergy-sensitive environments. I’ve seen too many services cut corners with harsh chemicals or under-diluted solutions just to save a buck. That’s not the case here.

Practical Advice If You’re Considering Them

If you’re a homeowner in Scranton looking for occasional deep cleaning or help after a renovation, First Call Cleaning has dedicated residential crews. You won’t be dealing with commercial-focused cleaners trying to adapt to home settings.

If you manage a business or medical office, ask about their disinfecting protocols. They’re OSHA certified and follow strict procedures, which helps you stay compliant without having to micromanage.

They also offer move-in/move-out cleanings, pressure washing, window cleaning, and carpet treatments. Whether it’s a seasonal refresh or a routine plan, you’ve got options.

And if you’re worried about being locked into a contract, they offer flexible 30-day agreements. You’re not signing your life away to a long-term deal that’s hard to cancel.

Bottom Line

If you’re in Scranton and need a cleaning company that actually shows up, does what they say, and keeps things simple, First Call Cleaning is worth looking into.

They’re not the flashiest, and they don’t overpromise. But based on everything I’ve reviewed, they deliver consistent results and treat your space like it matters.

That’s what you want from any cleaning service. And in Scranton, this is the one I’d recommend every time.