For all travelers, the Sun Country MSP Terminal provides a seamless and effective travel experience. The terminal makes it easy to begin your journey by offering efficient check-in procedures and convenient ticketing as soon as you arrive. When you need help with your luggage, the helpful personnel will make sure it is handled carefully. Travelers may stay on schedule by staying informed of any updates or changes with real-time flight information displays. The customer service team is always available and committed to you top-notch assistance, whether you need it with your reservation or with general travel questions. The terminal is spotless, orderly, and made to provide the most comfortable and stress-free flying experience possible for passengers flying with Sun Country Airlines.

This terminal, which is mostly at Terminal 2-Humphrey, is a popular option for passengers looking for a hassle-free airport experience because it is modern, tidy, and simple to use. 

Passengers are greeted by a light-filled, roomy space at Terminal 2, which is intended to reduce the typical tension that comes with flying. Sun Country offers a simple, well-structured check-in and ticketing experience. Near the entrance, there are several self-service kiosks where travelers may swiftly check in, print their boarding passes, and pay for their checked luggage. The airline also has manned counters with helpful and kind agents available to assist with check-in procedures, special requests, or seating arrangements for customers who would rather have one-on-one support. The Sun Country staff's expertise and tolerance at these counters are frequently appreciated by families, first-time travelers, and those with special needs. 

Baggage assistance is another area where Sun Country at MSP stands out. The staff at the bag drop area are efficient and courteous, helping passengers get their bags tagged and sent off with minimal delay. They are also well-prepared to handle any issues related to overweight or oversized luggage, offering guidance on fees and policies. The baggage claim process on arrival is similarly smooth, with clearly marked carousels and consistent updates on where to retrieve your items.

For passengers looking for flight information, Terminal 2 is equipped with numerous digital display screens that are strategically placed throughout the check-in and gate areas. These monitors provide real-time updates on departure and arrival times, gate numbers, and any delays or changes. The information is clear and easy to follow, helping to reduce confusion and keep travelers informed at every step of their journey. In addition to the screens, helpful airport staff are stationed throughout the terminal and are always ready to answer questions or provide directions.

One of the most appreciated aspects of flying Sun Country from MSP is the quality of customer support offered at the terminal. Whether it’s a question about flight changes, help with boarding, or assistance for passengers with reduced mobility, the Sun Country customer service agents are approachable and eager to help. Their calm and professional demeanor goes a long way in creating a relaxed travel experience. Many passengers have remarked on the helpfulness of the staff when dealing with travel disruptions or special requests, including rebooking or locating missing items.