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Share some IBM Certified Specialist C9020-567 exam questions and answers below.
For which two purposes is a TCO calculation used? (Choose two.) 
A. To compare an IBM solution with a competitive solution 
B. To compare the warranty cost with the maintenance cost 
C. To compare an IBM solution versus an alternative IBM solution 
D. To calculate the projected downtime cost for the proposed solution 
E. To differentiate between OPEX and CAPEX for the proposed solution 
Answer: A,C'

Which IBM storage product should a sales specialist propose to a customer who wants to acquire an IBM z13 and storage for a z/OS 400 TB DB2 application? 
A. XIV 
B. DS8870 
C. Storwize V7000 
D. IBM Spectrum Scale 
Answer: B

Which key metric drives a customer's disaster recovery strategy? 
A. ROI 
B. RTO 
C. TCA 
D. TCO 
Answer: B

Which characteristic of a customer's server defines the storage device that could be attached? 
A. Form factor 
B. Clock speed 
C. Memory size 
D. Operating system 
Answer:D

A mainframe customer wants to store petabytes of encrypted backups. The customer does not want to use physical tape any longer but does not wish to change any backup processes. 
Which solution should the sales person propose to the customer? 
A. TS7740 
B. DS8000 
C. ProtecTIER 
D. XIV Hot Encryption 
Answer: A

What simplifies customer training requirements for storage management across multiple IBM enterprise offerings? 
A. Redbooks 
B. Storage GUIs 
C. DS Storage Manager 
D. Directed Maintenance Package 
Answer: B

Which type of tape should an IBM sales specialist recommend to an enterprise customer? 
A. 3480 
B. DLT 
C. LTO 
D. SLC 
Answer: C

How will the IBM FlashSystem help improve the performance for the customer's database application? 
A. It will improve latency. 
B. It will improve replication. 
C. It will improve throughput. 
D. It will improve deduplication. 
Answer: A

What will the FlashSystem have the least impact on for a customer who is interested in an IBM FlashSystem solution to help with the performance of its existing database? 
A. High latency on reads 
B. Poorly written queries 
C. High throughput workloads 
D. High transactional workloads 
Answer: B

Which tool should a sales specialist use to help a customer with budget planning for an upcoming storage refresh? 
A. TCONow! 
B. STAT Tool 
C. Disk Magic 
D. Capacity Magic 
Answer: A

A bank customer has two sites in Italy and France. One site uses IBM storage and the other uses a competitor. 
Which IBM solution is required for block storage when unifying the sites for disaster recovery? 
A. XIV 
B. ESS 
C. DS8000 
D. IBM Spectrum Control 
Answer: D

Which IBM solution will provide 400 TB of NFS storage? 
A. XIV 
B. DS8870 
C. Storwize V7000 
D. IBM Spectrum Scale 
Answer: D

Which product will allow a customer to aggregate, monitor, and recommend optimization for existing storage? 
A. SVC 
B. ESS 
C. IBM Spectrum Control 
D. IBM Spectrum Virtualize 
Answer: C

Which tool does a sales specialist use to address customer concerns about performance? 
A. ROINow! 
B. TCONow! 
C. Disk Magic 
D. Capacity Magic 
Answer: C

Which product will allow a customer to aggregate, monitor, and recommend optimization for existing storage? 
A. SVC 
B. ESS 
C. IBM Spectrum Control 
D. IBM Spectrum Virtualize 
Answer: C

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The Enterprise Storage Sales Specialist identifies opportunities for business and generates/qualifies demand using a consultative approach. This sales specialist determines and effectively uses available tools and resources to determine and sell storage solutions that meet customer needs and requirements. The Enterprise Storage Sales Specialist has a broad knowledge of the features, functions and benefits of IBM enterprise storage solutions, IBM Spectrum Storage, and knowledge of competitive solutions. The successful candidate will apply their knowledge of IBM enterprise storage products to the customer's environment in an effort to solve business problems.