Hello! My family and I were organizing a trip to Amsterdam, so we went to the KLM Airlines Colombo Office to confirm our reservation. The whole process was very smooth. The employees gave us elaborate details about flight choices, baggage rules, and special meal orders. They took their time to answer all our queries and made sure we were happy before they could take the payment. We actually liked the way they explained fare choices, cancellation procedures, and travel insurance. Their courtesy and professional manner made the whole process tension-free. If you're going through KLM, I would strongly suggest you go to their Office for first-class service!