Hello! I visited the Qatar Airways Jeddah Office to inquire about a refund request, and I'm pleased to report that I left with all issues resolved. The attendant was courteous and attentive, and they clarified the refund process and timeline in simple terms. I've had dealings with customer service at other airlines before, but this experience was much better. You can tell the staff really care about the customer experience. The office atmosphere was serene, and I didn't have to wait long. I left feeling reassured and heard, which doesn't always occur with travel problems. Qatar Airways continues to earn my loyalty with service like this!