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The Cisco 500-445 exam is designed to test an individual's knowledge and skills in implementing and maintaining Cisco's Contact Center Enterprise Chat and Email solutions. This exam is ideal for professionals who want to validate their expertise in operating and troubleshooting contact center solutions, specifically chat and email support. The exam is intended for individuals who have experience working with the Cisco Unified Contact Center Enterprise system.

The Cisco 500-445 exam consists of 60-70 questions and is timed for 90 minutes. The exam tests the candidate's knowledge of contact center architecture, deployment models, chat and email routing, and integration with other Cisco collaboration solutions. The exam also evaluates the candidate's ability to troubleshoot and maintain the contact center enterprise chat and email solutions.

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Desktop 500-445 Implementing Cisco Contact Center Enterprise Chat and Email practice exam software also keeps track of the earlier attempted 500-445 Implementing Cisco Contact Center Enterprise Chat and Email practice test so you can know mistakes and overcome them at each and every step. The Desktop 500-445 Implementing Cisco Contact Center Enterprise Chat and Email practice exam software is created and updated in a timely by a team of experts in this field. If any problem arises, a support team is there to fix the issue.

NEW QUESTION # 55
What must be registered to receive chat messages while registering the application for chat API integration?

Answer: D

Explanation:
To receive chat messages while registering the application for chat API integration, you must register the webhooks callback URL. The webhooks callback URL is used to receive chat messages from the chat API and can be used to trigger an action or response when a chat message is received. The other options are not required for chat API integration.

NEW QUESTION # 56
Where is the Script selector in CCE mapped in ECE?

Answer: A

Explanation:
In Cisco Enterprise Chat and Email (ECE), Script selector in CCE is mapped to the call type. A call type is a category of interactions, such as chat, email, or voice, that are handled differently in the contact center. Each call type can be associated with a script that contains the instructions that should be executed in order to handle the interactions for that call type.

NEW QUESTION # 57
Which mode must be used for Always On Availability Group clustering?

Answer: C

Explanation:
Windows Authentication allows users to connect to SQL Server using their Windows credentials. It uses Kerberos security protocol for authentication and it's considered more secure than SQL Server Authentication.
Always On Availability Groups (AGs) is a feature of Microsoft SQL Server that provides high availability and disaster recovery for a group of user databases. Windows Authentication is required for all the SQL Server instances that participate in an availability group.
It's important to note that, the specific configuration options and settings may vary depending on the version of SQL Server and the specific requirements of the organization. It's recommended to consult the Microsoft documentation and your SQL Server support team for further assistance.
Reference:
Microsoft: Always On Availability Groups (SQL Server)
Microsoft: Configure the Server Authentication Mode
Microsoft: Connect to the Primary Replica of an Always On Availability Group (SQL Server)

NEW QUESTION # 58
What is the maximum value for the 'MaxMessageSize' property to allow the total number of characters for each chat message?

Answer: C

NEW QUESTION # 59
How is the ECC variable created for chat, inbound and outbound email activities?

Answer: B

NEW QUESTION # 60
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