2023 High-quality Salesforce Field-Service-Consultant: Salesforce Certified Field Service Consultant Exam Reviews by hapoj76669 hapoj76669

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The Salesforce Field-Service-Consultant exam is an advanced level certification that requires a thorough understanding of the Salesforce platform and field service management. You must have a deep knowledge of Service Cloud, Field Service Lightning, and Salesforce mobile app, to pass this exam. Salesforce Field-Service-Consultant certification is ideal for professionals who want to pursue a career in field service management, and looking to gain a competitive edge in this field.

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Salesforce Certified Field Service Consultant Sample Questions (Q101-Q106):

NEW QUESTION # 101
Universal Containers has identified a business process in which a Customer Support Agent reviews an existing Work Order and needs to associate an additional part to the order for the Technician to successfully complete the job.
How should a Consultant support this process?

A. Add a new Product Consumed to the Work Order.B. Add a new Product Required to the Work Type. 2C. Add a new Product Required to the Work Order.D. Add a new Product Consumed to the Work Rule. Seer

Answer: B

NEW QUESTION # 102
Northern Trail Outfitters is using Journey Builder to send emails to loyalty members based on recent activity. They anticipate that approximately half of their contacts will meet the entry criteria for their Journey.
How should they configure their entry source'

A. Use a Query Activity in Automation Studio to create a segment before entering the journey.B. Use a Data Extension Entry Source with an applied filter based on recent member activity.C. Use a Contact Data Entry Source to segment the data configured in Attribute Groups in Contact Builder.D. Use an Import Activity in Automation studio to filter the data as a Data Extension Entry Source.

Answer: A

NEW QUESTION # 103
universal container (uc) sells shipping Containers and container parts. UC wants to track each customer's container and associated part for field servicing, sales, and reporting purposes Which solution should a Consultant recommend to relate the part to a customer?
container?

A. Add the container as an asset on account and make the part internal assetsB. Create a hierarchical relationship between the parent product container and the child part productC. Create an asset hierarchy on account with container as root asset and part as the child assetsD. Add the container as product on the account and part to the child product related list

Answer: C

NEW QUESTION # 104
Universal Containers is experiencing an issue where Technicians are repeatedly called back to a job that has been completed in the past. How should a Consultant recommend this information be tracked?

A. Create a new Work Order and relate it to the Customer.B. Create new Work Order Line Items under the initial Work Order.C. Update a field called "Repeat Call" on the initial Work Order.D. Create a new Work Order and relate it to the previous Work Order.

Answer: D

NEW QUESTION # 105
Universal Containers has discovered that many of its Technicians' initial visits require a return visit to complete the work.
Which two approaches should a Consultant recommend to accurately track these visits?
Choose 2 answers

A. Create a new Service Appointment on the original Work Order.B. Create a new Work Order and Service Appointment.C. Reschedule the Work Order for the new date.D. Reschedule the Service Appointment for the new date.

Answer: B,D

NEW QUESTION # 106
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