QuickBooks error 6000 77 appears with an error code that indicates that your company file is saved in an inappropriate folder. QuickBooks files contain all of your business transactions and online bank transfers. The QuickBooks company file is known as QBW file that cannot be separated into several files; however, it can be copied and moved to another location to generate a backup. A company file kept in the incorrect location can cause technical issues like QuickBooks error code 6000 77.
error 6000 77 in QuickBooks desktop suddenly strikes the screen and hampers routine business activities? Dial +1-(855)-955-1942 to speak with a dedicated professional about the situation and get an instant fix for the same
QuickBooks Error Code 6000, 77 - Explanation
When QuickBooks error 6000, 77 occurs, you will get the following error message on the screen: "We're sorry. QuickBooks encountered a problem." Furthermore, the error message discusses the instances, causes, and troubleshooting solutions for the error, which is followed by the error code (-6000, -77). There are a number of possible causes for the error message to display. This article will help you understand the reasons for the issue and simple strategies to get it fixed.
Causes of QuickBooks Desktop Error 6000, 77
Any of the issues listed below can result in the QuickBooks error 6000 77.
While your company file should be on the local drive or network, it is kept on an external storage device.
The path from a mapped drive has been used to access the company file.
The folder that contains the QuickBooks company file has inadequate folder permission.
This error can also occur when multi-user settings on any machine in the network are misconfigured.
Quick Solutions for Intuit QB Error Codes 6000, 77
To resolve the error code (-6000, -77), go through the solutions in the following sequence.
Solution 1: Rename the Files that has .ND & .TLG Extensions
Making changes to the .ND and .TLG file can help resolve the issue.
* Open the folder containing your QuickBooks company file and look for files with extensions .ND & .TLG.
* Now, right-click on these files and, when a drop-down menu appears, select the Rename option.
* Add "old" after the extension's name and press Enter to save the changes.
Solution 2: Modify the Firewall and Security Software Settings to Help with Error Resolution
An Internet connection required to complete specific QuickBooks tasks can be blocked by your Internet security software or firewall settings. Changing these settings can help the software connect to the Internet and server in the network to access the company file.
* Go to your system's Advanced Settings and proceed further to configure the firewall ports.
* If the firewall ports are dynamic, configure them manually.
* If you have numerous QuickBooks year versions, you must set a Firewall port exemption for each version.
Read about this: QuickBooks Keeps Shutting Down? You Won’t Believe What’s Causing It!
Solution 3: Recreate the Corrupted Folder that is Causing QuickBooks Enterprise Error 6000, 77
If you continue to see the QuickBooks Desktop error message 6000, 77, proceed with the following method.
* Open the C: drive and create a new folder on the drive.
* Now go to the folder containing the .QBW file.
* Right-click on the file with the .QBW extension and select Copy from the drop-down.
* Now open the folder that you have recently created and paste the copied company file.
* Next, set the permissions to share the company files from Windows.
Solution 4: Use UNC Path Instead of Mapped Drive
Using the UNC path instead of the mapped drive can help you fix the error code (6000, 77).
* Right-click the QB icon while holding down the CTRL key. Your previous action will open a drop-down menu from which you must select the Run as Administrator option.
* Then, long-press the CTRL key to open the No Company Window.
* Follow the selections in this order. File > Open or Restore Company > Select a company file to open > Next.
* Select Network from the left panel.
* Go to the QuickBooks Company File folder and set the folder permissions to open and access the file.
The solutions provided above can assist you in resolving one of the most common technical troubles that appear in the form of error code 6000 77 in QB. Contact our support team at 855-955-1942 if you want an expert to walk you through the troubleshooting procedures for QuickBooks error 6000 77.
Frequently Asked Questions
Q1: What is QuickBooks Error 6000 77?
A: QuickBooks Error 6000 77 usually occurs when you try to open a company file stored in an incorrect folder, external drive, or without sufficient permissions.
Q2: Why does QuickBooks Error 6000 77 happen?A: This error often happens due to restricted folder permissions, damaged company files, or if the file is being accessed through an incorrect path.
Q3: How can I quickly fix QuickBooks Error 6000 77?A: A quick fix is to move your company file to the local C: drive, ensure you have full admin permissions, and then reopen it from the correct location.
Q4: Does QuickBooks Error 6000 77 mean my data is lost?A: No, your data is safe. The error is related to how QuickBooks accesses the file, not the file’s actual content. Proper troubleshooting restores access.
Read about this: Step To Fix Unable To Send Invoices In QuickBooks Issue
Q5: Can network issues cause QuickBooks Error 6000 77?A: Yes. If multiple users access the company file over a network with misconfigured hosting settings, Error 6000 77 may appear.
Q6: Is QuickBooks Tool Hub helpful for Error 6000 77?A: Absolutely. The QuickBooks File Doctor inside Tool Hub can automatically scan and repair file-related issues that trigger this error.