Are you frequently facing the Delivery error: Delivery server down error while working on QuickBooks Online? Well, this error appears when you try to connect your QB Online to the email server that you use to send your documents. The error restricts the connection and causes issues while sending emails and invoices to your customers. However, it can be solved with the help of some simple troubleshooting steps. These steps are mentioned in the blog below, so read the blog.
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What Reasons Evoke the Delivery Server Down Error in QuickBooks?The Delivery error: Delivery server down issue gets triggered in your application because of the following reasons:
Your email server may be temporarily unavailable or is undergoing maintenance.
Your email server has blocked QuickBooks Online from sending emails because of some security reasons or spam filters.
QB Online email settings are not correct or are outdated.
Your internet connection is working very slowly.
There are some incomplete fields in the company email and all the customer-facing emails, or they might have some glitches.
The format that you are using for the company email is not correct and does not contain prefixes.
The PDF settings in the browser are wrong and are leading to this error.
What are the Ways to eliminate the Delivery Server Down Error?
You can use the blow given methods to get rid of the delivery server down error in QuickBooks:
Method 1: Check Your Email Settings in QuickBooks OnlineHere you need to make sure that the email address, password, and other details are correct and that they match the one you are using to log in to your email account. After that, you can check and update your email settings in the following manner:
You need to go to Settings, then Account and Settings, and then to the Company option.
Then, choose the Communications tab and click on the Edit button in the Email section.
After this, enter your email address, password, and other details as asked.
Then, click on Save and Done.
Read about this: Why QuickBooks Error 9999 Keeps Popping Up – And How You Can Eliminate It Forever
Method 2: Turn off the Attach Invoice as PDF optionYou can achieve this step in the following manner:
First, click on the Gear icon located at the top of the screen and then choose the Account and Settings option under Your Company tab.
Then, head toward the Sales option to access the online delivery settings.
Now, click on the Pencil icon in the Online Delivery panel.
And make sure that the checkbox near the Attach as PDF option is unchecked.
Method 3: Remove Special Characters From The InvoiceThis kind of Delivery Server Down error in QuickBooks can also appear because of the use of special characters in the invoices, so you need to check for them and remove them.
For this, you need to check for any special characters in the following fields:
Description Field
Email address
Attachment name
Custom Form Templates
Message field
In case you find any special characters in these fields, remove them by renaming them. And try to avoid using these the next time.
To Conclude!
Hopefully, it will be easy for you to fix the QuickBooks Delivery Server Down Error after reading the above blog. However, if you still need any assistance, then feel free to connect with us at the +1-(855)-955-1942.
Frequently Asked Questions
Q1: What does the QuickBooks Delivery Server Down Error mean?
A1: The QuickBooks Delivery Server Down Error usually appears when QuickBooks cannot connect to its email or messaging service. This prevents users from sending invoices, forms, or payroll updates via email.
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Q2: Why does the QuickBooks Delivery Server Down Error occur?
A2: This error often occurs due to unstable internet, server maintenance at Intuit, outdated QuickBooks versions, or misconfigured email settings within the software.
Q3: How can I fix QuickBooks Delivery Server Down Error quickly?
A3: Start by checking your internet, restarting QuickBooks, and updating the software. If the problem persists, review your email preferences or temporarily switch to Webmail.
Q4: Is QuickBooks Delivery Server Down Error permanent?
A4: No, this error is temporary. It usually resolves once the server connection stabilizes, your internet is restored, or after QuickBooks updates are installed.
A5: Yes, outdated versions may not sync properly with Intuit’s servers, leading to frequent delivery server down errors. Keeping QuickBooks updated prevents this.
