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100% Pass Quiz Salesforce - Reliable ARC-801 - High Design and Implement B2B Multi-Cloud Solutions Passing Score

The ARC-801 mock tests are specially built for you to evaluate what you have studied. These ARC-801 Design and Implement B2B Multi-Cloud Solutions practice exams (desktop and web-based) are customizable, which means that you can change the time and questions according to your needs. Our ARC-801 Practice Tests teach you time management so you can pass the ARC-801 Design and Implement B2B Multi-Cloud Solutions certification exam.

Salesforce ARC-801 is a highly sought-after certification exam that is designed to test your skills in designing and implementing B2B multi-cloud solutions. Design and Implement B2B Multi-Cloud Solutions certification is ideal for professionals who are looking to take their career to the next level and demonstrate their expertise in Salesforce technologies. Design and Implement B2B Multi-Cloud Solutions certification exam is designed to test your knowledge of various Salesforce technologies, including Sales Cloud, Service Cloud, Marketing Cloud, and more.

Salesforce ARC-801 Certification Exam is intended for professionals who work with Salesforce technologies to design, implement, and manage B2B multi-cloud solutions for their clients or organizations. ARC-801 exam is ideal for solution architects, technical architects, Salesforce developers, and consultants who want to enhance their knowledge and skills in designing and implementing complex B2B multi-cloud solutions using Salesforce technologies.

Salesforce Design and Implement B2B Multi-Cloud Solutions Sample Questions (Q68-Q73):

NEW QUESTION # 68
Universal Containers (UC) is about to embark on a digital transformation initiative to make all of its back-office systems data visible to employees, customers. And partners via front-office capabilities like Salesforce. The CIO has asked the team to identify their various systems, both back- and front-office, and correctly identify the proper use of those systems. The team plans to utilise the Systems of Engagement framework to classify their systems based on how they will be utilized within the enterprise architecture.
Salesforce is being utilued as the master for all sales data-like Opportunities, Quotes, and Cart data-and an ERP is the master for all invoice, order, and payment data.
How should the Solution Architect segment opportunities and order data in Salesforce*

A. SOR for Opportunities and SOR for OrdersB. System of Engagement for Opportunities and SOR for OrdersC. System of record (SOP.) for Opportunities and System of Engagement for OrdersD. SOR for Opportunities and System of Intelligence for Orders

Answer: B

Explanation:
A system of record (SOR) is a source of truth for a specific type of data that needs to be accurate and consistent across different systems1. A system of engagement (SOE) is a platform that enables interactions and communications with customers and other stakeholders1.
Salesforce is a system of engagement for opportunities because it allows sales reps to create, track, and manage sales deals with customers23. Salesforce is also a system of record for orders because it stores order data that can be synced with other systems like ERP3.

NEW QUESTION # 69
Universal Containers (UC) uses Marketing Cloud and recently added Sales Cloud to manage its business activities, as well as B2B Commerce to redesign its website. Today, a lead is created each time a customer leaves the site without finalizing their purchase. The number of leads created is increasing and representatives can no longer meet their callback deadlines.
With the new website, UC wants to increase the number of finalized sales and offer similar products to customers while reducing the Sales team's workload. Sales representatives should only call back customers if there is an upsell or cross-sell opportunity.
Which three recommendations should a Solution Architect make to meet these needs' Choose 3 answers

A. Put all leads from the abandoned carts in a queue.B. Send automated emails in Sales Cloud with discounted offers to customers who abandoned their cart.C. Set up lead nurturing with Marketing Cloud and automate emails through journeys.D. Create an opportunity when a customer clicks a cross-sell or upsell email link.E. Stop creating leads in Sales Cloud for abandoned carts.

Answer: B,D,E

Explanation:
Set up lead nurturing with Marketing Cloud and automate emails through journeys. This recommendation would help UC to send personalized and targeted emails to customers who abandoned their cart, based on their behavior or preferences1. For example, UC could send emails with discounted offers, cross-sell or upsell suggestions, testimonials, or reminders to complete their purchase3. Marketing Cloud journeys can also track customer engagement and measure campaign effectiveness2.
Create an opportunity when a customer clicks a cross-sell or upsell email link. This recommendation would help UC to identify customers who are interested in buying more products or services from them, based on their email interactions1. For example, if a customer clicks on a link that shows similar products to their cart items, UC could create an opportunity in Sales Cloud and assign it to a sales representative for follow-up3. This way, UC could increase their sales revenue and conversion rate by focusing on qualified leads2.
Stop creating leads in Sales Cloud for abandoned carts. This recommendation would help UC to reduce the Sales team's workload and avoid cluttering their system with unqualified leads1. By creating leads only for customers who show interest in buying from UC, UC could streamline their lead management process and improve their lead quality3.

NEW QUESTION # 70
A client is running a project with a 626 multi-cloud setup involving Marketing Cloud, Sales Cloud, Service Cloud, Experience Cloud, and MuleSoft. Currently, MuleSoft is primarily used to integrate with third-party systems. Marketing Cloud is connected to Sales/Service using the standard connector. A recent requirement-gathering session, involving all functional streams, brought up the question of where consolidated reporting mil happen. So far, reporting has only been looked at individually per stream.
There is a steering committee meeting 1 week from now. The Solution Architect was asked to provide different solutions to fix the problem. The expectation is that a high-level evaluation will be done prior the steering committee meeting so that an indication of options can be given and additional funding can be requested.
Which three critical steps should the Solution Architect take first?
Choose 3 answers

A. Review the system landscape to identify other existing solutions for reporting and start to investigate high-level cost impacts (inel. licenses aspects) for the most viable.B. Identify key drivers and high-level data scope behind the need for a consolidated reporting.C. Review the established and planned dataflows to understand where the systems of record sit and where data is transported to already.D. Ensure all data objects across the different clouds have a unique external identifierE. Draft a solution to show how consolidated reporting can be done using CRM Analytics.

Answer: A,B,C

Explanation:
Review the established and planned dataflows to understand where the systems of record sit and where data is transported to already. This is an important step to assess the current state of data integration and identify any gaps or challenges that might affect the reporting solution.
Identify key drivers and high-level data scope behind the need for a consolidated reporting. This is an essential step to understand the business requirements and expectations for the reporting solution, as well as the key metrics and KPIs that need to be measured and reported on.
Review the system landscape to identify other existing solutions for reporting and start to investigate high-level cost impacts (incl. licenses aspects) for the most viable. This is a useful step to explore the possible options for delivering a consolidated reporting solution, such as using existing tools or platforms, building a custom solution, or leveraging third-party solutions. It also helps to estimate the costs and benefits of each option.

NEW QUESTION # 71
Universal Containers (UC) wants to ensure its field technicians are interacting with customers in a professional manner. The sales department already uses a third-party survey tool.
Which action should a Solution Architect recommend for UC to enab4e service managers to track customer satisfaction based on the technician and the job?

A. Use the existing survey tool by integrating the responses to the Service Appointment and Service Resource record.B. Use the existing survey tool by integrating the responses to Case number and User record.C. Select an AppExchange app that sends a survey to each customer after a work order is completed.D. Build a Salesforce Survey to send out after each service appointment and integrate that data with the third-party survey tool.

Answer: A

Explanation:
According to 1, integrating CSAT with Salesforce can help you turn customer feedback into action and monitor how well issues are resolved. Using the existing survey tool can save you time and money by avoiding duplication of efforts and data. Integrating the responses to the Service Appointment and Service Resource record can help you track customer satisfaction based on the technician and the job.

NEW QUESTION # 72
AC Computers has decided to extend its existing Sales Cloud solution by implementing Service Cloud and Marketing Cloud Account Engagement. AC Computers has defined two different work streams for Service Cloud and Marketing Cloud Account Engagement and wants each workstream to work iteratively in separate sandboxes and migrate to a single sandbox for UAT and integration testing. With the multiple workstreams, AC Computers needs a more rigorous change management process and an audit process.
Which two options should AC Computers consider to support both implementation workstreams?
Choose 2 answers

A. Use multiple development sandboxes and merge the workstream builds using change sets.B. Use a version control system and CLI-based deployment tools to merge the workstream builds.C. Use scratch orgs and continuous deployment tools to merge the workstream builds.D. Use package-based deployments and scratch orgs to merge the workstream builds.

Answer: B,C

Explanation:
These answers show how AC Computers can use modern development tools and practices to support multiple workstreams and implement Service Cloud and Marketing Cloud Account Engagement. A version control system can help track changes, manage conflicts, and audit code quality. A CLI-based deployment tool can help automate deployments and run tests across different environments. A scratch org is a source-driven and disposable deployment of Salesforce code and metadata that can be used for development and testing purposes. A continuous deployment tool can help integrate changes from different sources and deploy them automatically to a target environment.
https://help.salesforce.com/s/articleView?id=sf.deploy_connection_parent.htm&language=en_US&type=5

NEW QUESTION # 73
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