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Microsoft MB-910 is an essential certification exam for anyone who wants to start a career in the field of CRM or enhance their skills in this area. The exam is designed to evaluate your knowledge and skills in implementing and using Microsoft Dynamics 365 Customer Engagement apps, as well as configuring and deploying these apps. By passing the exam, you will have a solid understanding of how to implement and use Microsoft Dynamics 365 to improve customer engagement and drive business growth. The certification is globally recognized and can help you stand out in a competitive job market.

The Microsoft MB-910 exam is a great opportunity for professionals who want to validate their knowledge and skills in Microsoft Dynamics 365 Fundamentals (CRM). Passing this exam can open up a range of career opportunities in the field of customer relationship management. Preparing for the exam involves studying the official exam guide, practicing with sample questions and taking mock exams. With the right preparation and dedication, passing the MB-910 exam can be a great achievement for your career growth.

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This exam covers the features and capabilities of Microsoft Dynamics 365 customer engagement apps.

Candidates for this exam should have general knowledge of or relevant working experience in an Information Technology (IT) environment. They should also have a fundamental understanding of customer engagement principles and business operations.

Part of the requirements for: Microsoft Certified: Dynamics 365 Fundamentals (CRM)

Download exam skills outline

NEW QUESTION # 88
All employees at a company work eight hours each day Monday through Friday. A resource named Resource1 has 40 hours available for a specific week.

You need to schedule Resource1 to work on a project during that week. The resource must work the hours detailed below:
Which allocation method should you use?

Answer: B

Explanation:
You would have to create separate bookings for each of the working days.
Reference:
https://docs.microsoft.com/en-us/dynamics365/project-operations/psa/faq-allocation-methods

NEW QUESTION # 89
A company plans to synchronize LinkedIn Campaign Manager with Dynamics 365 Marketing to determine who is looking at their LinkedIn advertisements.
What happens during synchronization? To answer, select the appropriate option in the answer area.

Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-gb/dynamics365/marketing/linkedin-lead-gen-integration

NEW QUESTION # 90
A company implements Dynamics 365 Sales. Users are unsure how to perform various tasks.
You need to recommend features to help the company configure the system.
What should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/manage-activities

NEW QUESTION # 91
You are examining the functionality of views in Dynamics 365 Sales.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

NEW QUESTION # 92
A company plans to implement new support software. You need to recommend solutions for the company.
What should you recommend to meet each requirement? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-service/omnichannel-agent-overview

NEW QUESTION # 93
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