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Avaya 72301X Exam Syllabus Topics:TopicDetailsTopic 1Identify the tools to troubleshoot Call Park and Page Identify tools to troubleshoot Branch SurvivabilityTopic 2Describe troubleshooting tools and techniques for Internet Friendly Gateway Identify the call flow for Avaya Spaces ExtensionTopic 3Identify the key configuration steps for AES Describe the key configuration steps for Internet Friendly GatewayTopic 4Describe tools and logs to troubleshoot AES Explain the Branch Survivability and its configuration to achieve SurvivabilityTopic 5Describe the call flows for SIP Trunking and Remote Worker Identify how to enable and capture logs to troubleshoot Avaya Breeze® and PresenceTopic 6Describe the call flow for Call Park and Page Identify how to verify and troubleshoot Branch Survivability

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Avaya Aura® Communication Applications Support Certified Exam Sample Questions (Q61-Q66):

NEW QUESTION # 61
Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects customers/partners to have performed the following tasks before raising a trouble ticket.
1. Clearly stated the problem.
2. Detailed the findings.
3. Clarified the problem.
When they receive the trouble ticket, what is the next step in the diagnostic methodology that Avaya Tier 3 support will perform?

A. Implement a solution.B. Identify a patch to fix the problem.C. Update the Knowledge Management database.D. Determine the cause.

Answer: D


NEW QUESTION # 62
In Avaya Aura 7, how are calls typically routed from Avaya Aura Communication Manager (CM) to Avaya Aura Messaging (AAM)?

A. Using a direct SIP trunk group between CM and AAM.B. Using a direct H323 trunk group between CM and AAM.C. Using SIP via Avaya Aura Session Manager (SM), a dial pattern or regular expression forwards the call to AAM.D. Using SIP via Avaya Aura Session Manager (SM), AAM is built as a user with a Communication Profile and registry routing forwards the calls to AAM.

Answer: C


NEW QUESTION # 63
You are trying to connect to the Avaya Session Border Controller (SBC) using the SSH client. After several attempts you cannot do it and realize that it is because you are using the wrong port.
Which port should you use to connect to the SBC using an SSH client?

A. 0B. 1C. 2D. 3E. 4

Answer: E


NEW QUESTION # 64
A customer reports that their Avaya Aura Communication Manager (CM) enabled SIP telephones (AST) can only see the effect of their telephone being Call Forwarded after they log off and log on again. Also stopping the call forward feature does not show until their endpoint is logged off and logged on again.
What is the cause of the problem?

A. The Call Forwarding feature has not been assigned to a button.B. An entry is missing in the private-numbering System Administration Terminal (SAT) form.C. Data Privacy is enabled in the station's Class of Service.D. A coverage path has not been setup.

Answer: C


NEW QUESTION # 65
The WebRTC snap-in is showing a yellow caution icon under License Mode.
What does this error mode indicate?

A. The snap-in license has expired and is out of service.B. The license 30 day grace period has expired.C. The license was installed incorrectly.D. There is a license error but the snap-in continues to function.

Answer: D


NEW QUESTION # 66
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