The pass rate is 98.95% for the CRT-261 training materials, and most candidates can pass the exam just one time. We ensure you that you will refund your money if you fail to pass the exam. In addition, we offer you free update for one year, and the update version for the CRT-261 exam dumps will be sent to your email automatically, so that you can know the latest information about the CRT-261 Exam Dumps. We provide you with the online chat service, and in the process of learning, if you have any questions about the CRT-261 exam dumps, you can consult us.

Certification Path

The Salesforce Service Cloud Consultants certification includes only one CRT-261 certification exam.

The benefit in Obtaining the CRT-261 Exam CertificationA candidate might have incredible IT skills. Employers that do the hiring need to make decisions based on limited information and as it always. When they view the official Salesforce Certified Service Cloud Consultant certification, they can be guaranteed that a candidate has achieved a certain level of competence.When an organization hiring or promotion an employee, then the decision is made by human resources. Now while Candidate may have an IT background, they do their decisions in a way that takes into record many different factors. One thing is candidates have formal credentials, such as the Service Cloud Consultant.If the Candidate has the desire to move up to a higher-paying position in an organization. This certification will help as always.After completing the Salesforce Certified Service Cloud Consultant certification Candidate becomes a solid, well-rounded Salesforce Certified Service Cloud Consultant.

>> Verified CRT-261 Answers <<

2023 Verified CRT-261 Answers | Useful Certification Preparation for Service Cloud Consultant 100% Free Study Group

As a professional IT exam dumps provider, our website gives you more than just CRT-261 exam answers and questions, we also offer you the comprehensive service when you buy and after sales. Our valid CRT-261 dumps torrent and training materials are the guarantee of passing exam and the way to get succeed in IT field. We will send the latest CRT-261 vce pdf immediately once we have any updating about this dump.

For more info visit:

Salesforce CRT-261 Exam Reference

Salesforce Certification Preparation for Service Cloud Consultant Sample Questions (Q78-Q83):

NEW QUESTION # 78
Universal Health supports medical kits that have been distributed to thousands of hospitals. Hospitals can request future credit by providing kit usage information by patient. The regional processing teams review these requests and award coupons for approved cases. What should a consultant recommend to manage this process using Service Cloud?

A. Use Web-to-Lead to capture the credit requests and assign them to regional teams using workflow rules.B. Design a custom object to track credit requests and route them regionally using assignment rulesC. Enable the self-service portal to generate logins for the hospital staff by region.D. Use cases to track the credit requests and route than to regional teams using assignment rules

Answer: D

NEW QUESTION # 79
Universal Containers plans to migrate its existing knowledge base into Salesforce Lightning Knowledge. Which three statements should be considered?
Choose 3 answers

A. Attachments and .html files in Classic Knowledge are moved to the Files object.B. Each article must be associated to a record type.C. Approval process history migrate to Lightning Knowledge.D. Visualforce pages refer to Classic article types.E. Article numbers change during migration.

Answer: A,B,C

NEW QUESTION # 80
Which feature should a Consultant configure to allow global Service Reps to call customers from within the Lightning Service Console?

A. Lightning DialerB. Local PresenceC. MacrosD. Open CTI

Answer: A

NEW QUESTION # 81
vp of service at universal containers wants to make it easier and faster for support reps to send knowldge articles to customers.What should a consultant configure to satisy this request ?

A. create a workflow email alert to send the artilce to the customerB. create a lightning email template to sned artilce to customerC. Create a macro to send an email with the article to customerD. create an auto response rule to send the article to teh customer

Answer: B

NEW QUESTION # 82
Universal Containers' agents often need to access the same cases, contacts, and orders multiple times per day. What should a consultant recommend to meet this requirement?

A. Enable the "Access Recent Items" user permission on the user profiles.B. Enable the "History" component within the Salesforce Console for Service.C. Create a custom list view for cases, contacts, and orders and pin them to the side bar.D. Embed a "Recent Items" Visualforce component into the Salesforce Console for Service.

Answer: B

NEW QUESTION # 83
......

CRT-261 Study Group: https://www.exams4collection.com/CRT-261-latest-braindumps.html

>>https://www.exams4collection.com/CRT-261-latest-braindumps.html