ORM is the practice of monitoring, influencing, and shaping how your online reputation is perceived. This applies to both individuals and businesses. It involves strategies to:

·         Build a positive online presence: Creating high-quality content, engaging with your audience, and encouraging positive reviews.

·         Address negative feedback: Responding promptly and professionally to negative reviews and online criticism.

·         Suppress negative content: In some cases, working to remove false or misleading information through legal means or by contacting website administrators.

Benefits of ORM:

·         Increased brand trust and credibility

·         Improved customer acquisition and retention

·         Stronger brand image and online presence

·         Mitigating potential crises

Ready to take charge of your online reputation?

There are many resources available to help you with ORM. Let me know if you'd like some tips on getting started or would you like to explore specific aspects of ORM like managing negative reviews.

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