Twilio is one of the best SMS apps for Salesforce and a communication platform based on cloud computing. This Salesforce texting app is used as a service company that helps the developers for receiving and making phone calls according to a program and exhibit other functions with the use of web service API.
This guide will help you in displaying the methods of sending SMS from the Salesforce org using Twilio SMS apps for Salesforce. The very first step which you have to take in concentration is the creation of a trial account by typing Twilio.com in the web browser.
The other approach illustrates the creation of a customized Apex class for sending the messages with the help of HTTP methods.
Method 1: Integrating Salesforce with TwilIo
Twilio is one of the cheapest texting apps that comprise a helper library that can be accessed after installation in the form of disorder or unmanaged packages for sending the messages. After you have created the account the first step is to make a selection of docs and finally click on help libraries.
Now you have to make the selection of Salesforce provided on the tab on your left side of the page named SDK. You can see the name of the link as Twilio- salesforce project, which will help you to get navigated towards a webpage named Github.
You have to move ahead with scrolling down the read me section and finally make a selection of the link for the installation of the library in the name of the unmanaged packages. Also, you have to log in to Salesforce, and with the help of your credentials that have to be input, you may need to login to the org.
Now you have to proceed with the process of installation of the package for all types of users and now you have to click on the checkbox so that you can grab the granting access to the third-party websites. Finally, you have finished the installation process of the third-party website’s checkbox and you can observe that library inside the installed packages section present inside your org.
You can see a number of Apex classes including remote site settings that may be required when you are in the process of sending an SMS and now the time has come to check the service by sending the messages.
For that, you have to make a calling to assorted Apex classes that are already found inside the help library. The first step guides you to navigate to the developer console and proceed with the opening of the Executive anonymous window. For the identification of a particular user belonging to an account, you need to use the number called Account SID.
Method 2: Integrating Salesforce with TwilIo
Twilio stands out among SMS collections app that help to conduct the process of sending SMS to a particular phone that has undergone the process of verification. This is the exact place where you have to proceed with the creation of a customized classroom and the benefit is that you do not have to conduct the process of installation of a helper library.
The first step is to use the HTTP URL - https://api.twilio.com for the creation of remote site settings and finally, you can proceed with the opening of the developer console where you have to make a new class and get the name TwilioSendSMS.
You also need to pass the account SID and not authentication codes for setting the headers of the request about the API.
Parting tips
After reading the guide, we hope you have got an idea of a convenient method for tracking the leads and making the process of SMS sending and receiving with the help of integration of salesforce with Twilio.
You can easily conduct a faster and convenient mode of maintaining customer relations with the use of this SMS app for Salesforce and facilitate your accurate responses in a given amount of time.
