A "printer offline" status in Windows suggests that the system was unable to communicate with the attached printer. This can happen due to connection errors, poor settings, faulty drivers, or if there are many print jobs pending in the print queue. However, you will not be able to print unless you bring the printer online. Many people complain that their HP printer keeps disconnecting from Windows 10, and that can be due to many causes; so you need to start fixing the error from scratch.

Make sure the printing connections are correct

First of all, make sure that the USB cable used to connect the printer to the PC is not loose or damaged. If necessary, replace it. Also, try unplugging the USB cable and restarting the computer and thus the printer. The user wants to know “why hp printer is offline”. Also, make sure the printer is plugged into a working wall outlet or power strip to eliminate both possibilities. Just in case, if it's a wireless printer, please restart the Wi-Fi router as it will also cause network failure, which will keep the HP printer offline from Windows 10.

 

Fix printer offline error

The following troubleshooting may work if a print queue configuration change has caused the printer offline error. If this doesn't help, contact your support team to fix the issue HP printer keeps disconnecting from Windows 10.

 

Press the Windows and R keys simultaneously to launch Run in the panel, type services.msc, and press Enter.

In the new window showing the list of Windows services, scroll down and find Print Spooler. Double click it to manage print jobs.

In the Properties of the print queue, set the startup type of the service to Automatic. If the print queue start is Manual, click the menu to change it.

Now click the start button and wait until Windows starts the spooler service. Once it completes, click the Apply button and make sure of the changes.

If changing the status of the print queue or correcting its settings to the way they should be done does not resolve the printer offline error, continue to the next troubleshooting step.

Press the Windows key and choose Devices and Printers from the initial menu.

Right-click on the printer and choose to see what's printing from the pop-up menu.

In the new window, click the Printer tab and deselect the Use Printer Offline option.

HP LaserJet printer says offline

LaserJet printers are the best collection of HP printers. Although printers became the first need of every individual today and by providing the most simple and advanced technology and features, HP has captured the entire printer market. LaserJet is the best among them. This comes with several latest features that draw the attention of the users to buy it.

 

It is due to these features that people buy the device by spending a lot of money on it. But even after buying the simplest device in the market, you still have to face many problems like the HP printer showing offline and malfunctioning if you don't do proper maintenance of the device. This usually happens when you don't set up the printer correctly with the PC or don't install the right driver for an equivalent.

  

Nowadays, the most common problem among HP LaserJet printer users is the offline problem. this is usually the difficulty caused by incorrect settings or incompatibility of the printer with the operating system. that is why a correct solution is necessary to solve the difficulty.

 

Conclusion

I hope this blog will help you solve “my printer is offline hp”. If you continue to have problems with your printer, please call our HP printer and show the toll-free number for offline support that is available 24 hours a day for your service. If the printer keeps going offline despite trying these solutions, please contact our support team to resolve the issue.