When the Brother printer is in "Offline" state, it is not electronically connected to other devices such as a laptop or desktop computer; When the printer is "online", it can connect to other devices. Connection to other devices is required because the printer needs to receive information from other devices to print materials. Your Brother printer is offline because it is not turned on, has errors such as out of toner, is not set as the default printer, or has problems with the USB cable or network connection. why is my Brother printer offline mac.

The printer is not turned on

Your Brother printer is offline because it is not turned on. Even if the printer is connected to the computer via USB, the computer does not recognize any connection when the printer is turned off. Brother recommends checking the printer's LCD screen; if empty, the printer may not be turned on. Make sure the printer is plugged into an electrical outlet, the outlet is working, and all switches are in the "On" position.

Printer error

Your Brother printer may display an "Offline" message when it encounters errors such as "Toner Empty" or "Paper Jam" that prevent printing. Brother recommends checking the printer's LCD screen for any error messages. If you see an error message, try to correct the error before checking the printer's online status again.

Check the connectivity of your Brother printer

Your Brother printer may display an offline message if it is not properly connected to your Windows 10 computer, WiFi network, or router. In this situation, you need to check all the connections by following the steps below.

Restart the printer and wait 1-2 minutes until the printer is fully ready.

Check the printer connection (wireless or USB).

If you are using a USB cable, make sure it is properly and securely connected to the computer and printer.

 If you're using a wireless or WiFi connection, make sure you're connected to the correct network. The wireless light on the printer is solid when it is connected.

Do a test print.

The printer is not the default printer

Your Brother printer may be in "Offline" status if it is not set as the default printer on your computer. The default printer is a printer that your laptop or computer automatically sends a print job to (unless you specify otherwise) when you click the "Print" button. If your Brother printer is not the default, your computer may be trying to connect to a different printer. You can set the printer as the default in the "Devices" section of your computer. If it does not appear as a device in the Devices section, you will need to reinstall the printer driver from a CD-ROM or from the Brother website.

Network or USB cable problem

Your Brother printer may also display "Offline" when the connection is faulty. If you are connecting to the printer with a USB cable, the cable may have a hardware problem; Brother recommends USB cables that are twisted pair, shielded, and no longer than 6 feet. If you are connected to the printer via a network, the network may be down or behind a firewall; Brother recommends that you check your network router or hub, check your computer's firewall settings to make sure they are not blocking your network connection, and run network connection diagnostics.

Why does my Brother printer show as offline in Windows 10?