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NEW QUESTION 45
Which server holds the .wav files on a UCCE environment?

A. ICM RouterB. VXMLGWC. CVP reporting serverD. Media Server

Answer: D

 

NEW QUESTION 46
Deploying a VXML application is a two-step process. The first step is deploying the projects to a local archive (.zip file using the Deploy option in Call Studio). The second part of the project deployment uses SPOG to transfer the .zip file to the VXML Server(s). Which option in SPOG will be utilized to transfer these zip files to VXML Server(s)?

A. Miscellaneous under Call Settings cardB. Route Settings under Call Settings cardC. IVR Settings under Call Settings cardD. Device Configuration under Infrastructure Settings card

Answer: D

 

NEW QUESTION 47
What is the goal of identifying a call type?

A. to ensure the call reaches the agent in the correct queueB. to ensure the correct Skill Target is selectedC. to ensure the call goes to the correct MRDD. to ensure the contact is handled by the correct CCE Routing Script

Answer: B

 

NEW QUESTION 48
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