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Understanding functional and technical aspects of ServiceNow Certified CIS CSMThe following will be asked from you in the SERVICENOW CIS-CSM exam dumps:
Implementation approaches to meet requirements that preserve upgradability, scalability, and maintainabilityImplementation solutions that work in conjunction with baseline application functionalityCertification Path of ServiceNow Certified CIS CSMServiceNow requires the completion of the following prerequisite training course(s) in preparation for the Certified Implementation Specialist - Customer Service Management exam:
ServiceNow FundamentalsCustomer Service Management FundamentalsGet Started with Now CreateCustomer Service Management ImplementationHow much does ServiceNow Certified CIS CSM costsExamination Name: ServiceNow Certified CIS CSMExamination Fees: $400 USDTypes of questions: Performance Based Questions>> CIS-CSM Reliable Exam Syllabus <<
Efficient CIS-CSM Reliable Exam Syllabus & Leading Offer in Qualification Exams & Free PDF ServiceNow ServiceNow Certified Implementation Specialist - Customer Service Management ExamA certification is not only an affirmation to your ability but also can help you enter a better company and improve your salary. CIS-CSM exam cram can help you get your certification successfully. We have a professional team to collect and research the latest information for the exam, and we offer you free update for 365 days after payment, so that you can obtain the latest information. In order to build up your confidence for CIS-CSM Exam Braindumps, we are pass guarantee and money back guarantee if you fail to pass the exam.
ServiceNow Certified Implementation Specialist - Customer Service Management Exam Sample Questions (Q26-Q31):NEW QUESTION # 26
During which Now Create stage are workshops conducted?
Answer: A
NEW QUESTION # 27
What role does the Engagement Manager play before the Workshop? (Choose two.)
Answer: A,B
Explanation:
Explanation/Reference: https://jobs.jobvite.com/servicenow/job/oKxz8fwI
NEW QUESTION # 28
Who can create a customer service case from a community discussion? (Choose two.)
Answer: B,D
NEW QUESTION # 29
_____________________ is a role for agents who assists consumers with questions, issues, and problems.
This user creates, views, and edits cases and works with consumers to resolve cases. Typically supports a specific set of products across one or more communication channels. An agent can belong to one or more agent groups.
Options are :
Answer: E
NEW QUESTION # 30
Entitlements specify the level of service provided to customers.
Answer: A
NEW QUESTION # 31
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