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Salesforce User-Experience-Designer certification exam is a high demand exam tests in IT field because it proves your ability and professional technology. To get the authoritative certification, you need to overcome the difficulty of User-Experience-Designer Test Questions and complete the actual test perfectly. Our training materials contain the latest exam questions and valid User-Experience-Designer exam answers for the exam preparation, which will ensure you clear exam 100%.

Salesforce User-Experience-Designer Exam Syllabus Topics:TopicDetailsTopic 1Determine how to incorporate human-centered design into a customer solution Describe testing techniques needed for optimal user experiencesTopic 2Demonstrate how to gather requirements and plan strategy given current user experiences Describe the impact of corporate branding and stylingTopic 3Determine out-of-the-box design and configuration consistent with the look and feel of Lightning Experience Determine which research methodology and tools should be used to design a solutionTopic 4Describe declarative features that improve information presentation, hierarchy, and architecture in static experiences Describe how core Salesforce objects functionTopic 5Given a scenario, describe declarative features that improve user efficiency over a series of steps Describe key Salesforce UX personas and which processes they normally doTopic 6Given a scenario, utilize SLDS to create new and customized component functionality Given a scenario, identify which UX method should be used to define a user experience
Salesforce Certified User Experience Designer Sample Questions (Q41-Q46):

A UX Designer has been asked to optimize a Lightning app for screen reader-assisted accessibility.
How should the page be optimized?

A. Use accordions to organize components.B. Place components in adjacent tabs.C. Stack components on the same page.D. Switch to a Lightning Console layout.

Answer: A

Accordions are collapsible sections that can be used to separate different content areas. By using accordions, users can quickly navigate through the page and easily find the content that they need. The use of accordions also ensures that screen readers can access the content within each section, reducing the need for additional navigation. Additionally, a Lightning Console layout can be used to organize components, but this layout is optimized for customer service agents and not necessarily for screen reader users. Placing components in adjacent tabs or stacking them on the same page can make the page difficult to navigate and can make it difficult for screen readers to understand the page. For more information, see the Salesforce Accessibility Guide (https://help.salesforce.com/articleView?id=accessibility_overview.htm&type=5).

Cloud kicks research team provides its UX Designer with a readout stating the audience for the design solution has a high number of visually impaired people.
How should the design be approached?

A. Design a mobile-responsive solution to be used with Mobile Publisher.B. Ensure all text is black to maximize readability.C. Optimize for color contrast-ratio and screen-reading technology.D. Ensure Health Insurance Portability and Accountability Act (HIPAA) standards and guidelines are followed.

Answer: C

The correct answer is B.
When designing for a visually impaired audience, it is important to optimize for color contrast-ratio and screen-reading technology. This will ensure that the design is accessible to those with visual impairments. Color contrast-ratio ensures that the text is easily readable, while screen-reading technology allows people with visual impairments to access the content on the website using a screen reader. Additionally, Salesforce has some great resources on designing for accessibility, such as their Accessibility Design Guide
[1] and their Accessibility Best Practices [2].
[1] https://www.salesforce.com/content/dam/web/en_us/www/documents/salesforce-accessibility-design-guide.p

Cloud Kicks (UC) has begun a new project to update its Experience Cloud site. CK know the interface needs improvement and wants its Designer to conduct an independent audit of its current website.
Which activity should the designer perform?

A. Expert ReviewB. Prototype testingC. Task AnalysisD. Card Sorting

Answer: D

A sales representative wants to personalize their own user experience.
Which two recommendations should be made to provide more intuitive access regularly used content?
Choose 2 answers

A. Personalize the Navigation bar.B. Customize the Home page experience.C. Create shortcuts Favorites.D. Set up Quick Links in the Utility bar.

Answer: A,D

Cloud Kicks (CK) wants to adopt a human-centered design process in the redesign of its Salesforce journeys and processes.
In which order should CK's UX Designer undertake the steps of this process to achieve maximum impact?

A. Prototyping > Iteration > Observation > Ideation > Implementation > User FeedbackB. Implementation> Observation > User Feedback > Prototyping > Ideation > IterationC. Ideation > Iteration > Prototyping > Implementation > User Feedback > ObservationD. Observation > Ideation > Prototyping > User Feedback > Iteration > implementation

Answer: D

The order in which CK's UX Designer should undertake the steps of the human-centered design process to achieve maximum impact is Observation > Ideation > Prototyping > User Feedback > Iteration > Implementation. This allows the designer to take into account the user's preferences and needs from the very beginning, as well as provide the user with feedback throughout the entire process. The order of steps for a human-centered design process is as follows:
* Observation: Observing user behaviour and interactions to gain insights into their needs and preferences.
* Ideation: Coming up with ideas for potential solutions based on the insights from the observation phase.
* Prototyping: Creating a prototype of the potential solution to test out with users.
* User Feedback: Gathering feedback from users on the prototype and making changes based on their feedback.
* Iteration: Iterating on the prototype based on the feedback from users.
* Implementation: Implementing the final solution.
For more information on the human-centered design process, please see the following Salesforce documentation: https://trailhead.salesforce.com/en/content/learn/modules/ux_design_process


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