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NEW QUESTION 42
How long before incoming activities coming to aliases, for which there are no workflows configured, are moved to the exception queue?

A. 240 minutesB. 60 minutesC. 120 minutesD. 24 hours

Answer: B

 

NEW QUESTION 43
Which LDAP URL allows configuration in the properties pane under SSO configuration?

A. Ldap://idap_server:443B. Ldap://idap_server:80C. Ldap://idap_server:3269D. Ldap://idap_server:3268

Answer: B

 

NEW QUESTION 44
Which activities can agents pick and pull?

A. Agents can pick emails from other agents that belong to the same set of skill groups.B. Agents can pick chat from other agents that belong to the different skill groups.C. Agents can pick emails from other agents that belong to the different skill groups.D. Agents can pick chats from other agents that belong to the same set of skill groups.

Answer: C

 

NEW QUESTION 45
What are two specifications for reporting templates? (Choose two.)

A. A user can only create ten reports per template.B. Any number of reports can be created from a template.C. Templates can be deleted.D. Only one report can be created per template.E. The availability of templates is controlled by licenses.

Answer: B,E

 

NEW QUESTION 46
What are three reasons aliases cannot be deleted? (Choose three.)

A. It ts used in an inbound workflow.B. It is configured as the default alias.C. lt is associated with the users.D. It is associated with a retriever instance.E. it is associated with the mail server.F. it is associated with a queue.

Answer: A,C,E

 

NEW QUESTION 47
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