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Salesforce B2C-Solution-Architect exam is a challenging exam that requires extensive preparation. The candidate must have a strong understanding of Salesforce B2C Commerce Cloud and its applications. B2C-Solution-Architect exam covers a wide range of topics, including Data Modeling, System Architecture, Integration, and Commerce Cloud Platform. The candidate must be able to apply this knowledge to real-world scenarios and solve complex problems.

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To prepare for the Salesforce Certified B2C Solution Architect exam, you'll need to have a strong understanding of the Salesforce platform and its capabilities. You may want to consider taking a training course or studying on your own to brush up on your knowledge. In addition, you'll need to have real-world experience working with Salesforce in a B2C context, as well as the ability to think critically and creatively when designing solutions. With the right preparation and experience, however, passing the exam can open up exciting new career opportunities in the world of Salesforce B2C solutions.

Salesforce Certified B2C Solution Architect Sample Questions (Q125-Q130):

NEW QUESTION # 125
A company had strong new-customer growth for the year but has noticed that lifetime value has been declining. They want to run automated re-engagement campaigns with customers who made purchases in the last 24 months but are unsure of where to start. They have Service Cloud, Marketing Cloud, and B2C Commerce implemented and recently began using Tableau CRM (formerly Einstein Analytics).
Which two recommendations should a Solution Architect provide to the company to improve the success of the automated campaign? Choose 2 answers

A. Use SMS as a channel due to its significantly higher engagement rate as compared to emailB. Generate personalized coupon codes in B2C Commerce and send them through Marketing Cloud to be able to effectively track impact of campaignsC. Consider using Einstein Discovery to generate a retargeting score representing likelihood to purchase in the next three monthsD. Configure Einstein Retargeting Recommendations in Marketing Cloud to automate segment generation for Journey Builder

Answer: A,D

NEW QUESTION # 126
A company recently launched their ecommerce sites for three countries: Australia, New Zealand, and Singapore. The company is now looking to set up marketing automations using Marketing Cloud.
Their B2C Commerce is configured with two realms: ANZ and SE Asi
a. Each country has a site within their respective realm: Australia and New Zealand sites are within ANZ and Singapore is within SE Asia.
Which account hierarchy should a Solution Architect recommend for the Marketing Cloud set up?

A. Use a separate Marketing Cloud tenant for each realm and map business units to sites within each realmB. Use a single Marketing cloud tenant and map business units to each realmC. Use a separate Marketing Cloud tenant for each siteD. Use a single Marketing Cloud tenant and map business units to each site irrespective of the realm

Answer: D

NEW QUESTION # 127
Northern Trail Outfitters (NTO) is beginning an implementation of B2C Commerce, Service Cloud, and Marketing Cloud from legacy applications. NTO's Data Management team is working on a data migration strategy and has to consider the complexity of the systems involved.
What should Marketing Cloud be the single source of truth of in this multi-cloud scenario'5

A. Order historyB. Individuals attributes such as name, address, birthday, and emailC. Customer product affinityD. Customer journey flow

Answer: D

Explanation:
Marketing Cloud should be the single source of truth for customer journey flow, which is the sequence of interactions that a customer has with a brand across different channels and touchpoints. Marketing Cloud can help design, execute, and optimize customer journeys using Journey Builder, which can leverage data from other systems, such as B2C Commerce or Service Cloud, to trigger or personalize journeys. Reference: https://help.salesforce.com/s/articleView?id=sf.mc_jb_journey_builder.htm&type=5

NEW QUESTION # 128
A company wants to use the Salesforce Platform for their needs. They need a marketing solution, an online ordering platform, and a b solution for service agents, The goal of the company is to provide end-to-end support for their customers.
What is an example of a deliverable that the Solution Architect should provide to make sure the company understands the solution that is needed?

A. Final design document for storefront pages and service agent experienceB. Organization chart of the company completed by the Solution ArchitectC. Technical Design Specification showing the data mapping/model and systems integrationD. Email templates and copy for suggested marketing emails

Answer: C

Explanation:
A Technical Design Specification is a document that describes the technical architecture and design of a solution, including the data mapping/model and systems integration. This document can help the company understand the solution that is needed and how it will meet their requirements. Reference: https://trailhead.salesforce.com/content/learn/modules/solution-design-for-technical-architects/define-the-technical-architecture

NEW QUESTION # 129
An organization wants to add Service Cloud to their existing Salesforce Org currently hosting Sales Cloud.
They know that an integrated customer service experience is a key component of a successful long-term relationship with their customers. After doing some research they learned that the Service Cloud connector can help start their implementation and they are now ready to proceed.
Which two functionality considerations should they be aware of when introducing the B2C Commerce to Service Cloud Connector into an existing Salesforce Org?
Choose 2 answers

A. In order to implement the Service Cloud Connector it is necessary to enable Person Accounts, a change which cannot be reverted once implemented.B. The Service Cloud Connector provides a collection of Lightning and Visualforce components that display customer and order information within Service Cloud, which needs to be customized and deployed by a developer.C. The Service Cloud Connector natively supports accounts and contacts, households, and multi-brand customer models.D. The Service Cloud Connector is distributed as a managed package that can be extended to meet client-specific needs but with core functionality that cannot be altered.

Answer: D

NEW QUESTION # 130
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