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The Cisco 500-443 exam is a professional-level certification exam that tests your knowledge and skills in advanced administration and reporting of contact center enterprise. This exam is designed for IT professionals who want to advance their career in the field of contact center management and administration. The exam covers a wide range of topics, including contact center architecture, configuration, integration, troubleshooting, and reporting.

The exam consists of 65-75 questions and has a duration of 90 minutes. The questions are designed to test the candidate's knowledge of Cisco Unified Contact Center Enterprise (UCCE), including installation, configuration, administration, and reporting. Candidates must also have a strong understanding of advanced UCCE topics such as scripting, routing, and troubleshooting.

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It is not hard to know that 500-443 torrent prep is compiled by hundreds of industry experts based on the syllabus and development trends of industries that contain all the key points that may be involved in the examination. Therefore, with 500-443 exam questions, you no longer need to purchase any other review materials, and you also don’t need to spend a lot of money on tutoring classes. At the same time, 500-443 Test Guide will provide you with very flexible learning time in order to help you pass the exam.

To prepare for the Cisco 500-443 exam, candidates should have a strong understanding of contact center enterprise solutions, as well as experience in managing and administering these types of environments. They should also be familiar with the latest technologies and trends in the industry, including cloud-based solutions and artificial intelligence.

Cisco Advanced Administration and Reporting of Contact Center Enterprise Sample Questions (Q24-Q29):

NEW QUESTION # 24
Which three statements about Cisco Unified Customer Voice Portal Whisper Announcements are true?
(Choose three.)

A. The second number calls the Whisper Announcement itself. The CVP default for this number is
9191919100.B. As an option, set the dial plan with 9191*.C. The Whisper Announcement dialed number is always an extension of the Ringtone dialed number with an extra two zeros at the end.D. The first number calls the ringtone service that the caller hears while the Whisper Announcement plays to the agent. The CVP default for this number is 92929292.E. As an option, set the dial plan with 9292*.F. The second number calls the Whisper Announcement itself. The CVP default for this number is
9292929200.

Answer: A,B,C


NEW QUESTION # 25
In the Cisco Contact Center Enterprise solution, which process is responsible for peer-to-peer synchronization?

A. ccagentB. routerC. opcD. mds

Answer: D


NEW QUESTION # 26
Refer to the exhibit.

This exhibit is the setup of the Cisco Unified Customer Voice Portal Server. Based on this configuration, which two options must be configured in the Cisco Unified Contact Center Enterprise Configuration Manager tool? (Choose two.)

A. A VRU PG peripheral should be configured with a peripheral ID of 5000.B. A network VRU should be configured with a label of maximum length 10 digits.C. A PG explorer peripheral should be configured with a peripheral ID of 200.D. A network trunk group explorer trunk group should be configured on the Cisco Unified CVP PG peripherals with a peripheral number of 5000.E. A network trunk group explorer trunk group should be configured on the Cisco Unified CVP PG peripherals with a peripheral number of 100.

Answer: B,E


NEW QUESTION # 27
In the Cisco Unified Contact Center Enterprise solution, what is affected when utilizing significant digits?

A. determines how many digits of the dialed number are significantB. agent ACD extension lengthC. which VXML gateway the call is placed inD. external phone number CallerID

Answer: C


NEW QUESTION # 28
Which three methods ensure that Cisco Unified Contact Center Enterprise route requests that experience unexpected scripting conditions are counted as default-routed rather than errors in call type reports? (Choose three.)

A. In all routing scripts, account for failure by triggering one of the congestion control features to handle the call.B. Include a Termination node with Termination type of default label for all scripts in which there is some unexpected input.C. Test your scripts to ensure that all routing logic is correct.D. In all routing scripts, account for failure by creating a path for calls that encounter unexpected conditions.E. Configure default labels for each dialed number using the Configuration Manager.F. Configure default labels for each skill group using the Configuration Manager.

Answer: B,D,E


NEW QUESTION # 29
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