Having a problem with G suite not receiving emails is common. It can occur for various reasons, such as settings issues, connectivity issues, etc. We provide quick and straightforward solutions to resolve the G Suite not receiving emails but can send topics. When in your G Suite account, access the top right corner of the screen and click the nine-square box icon. Next, click the more button and scroll down to find the "admin" option; select it. Now, select "user" from the left side when you are in the admin console. Next, you will need to click on "Account" on the following screen. In the Account section, scroll down to the option "G Suite email" and click "Save." By doing so, you can resolve the issue.

see also

G Suite Admin Login , Gmail not sending emails